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microPod does not appear in the device discovery or unable to perform the ECU flash

Article ID: 520
Last updated: 02 Mar, 2015

Issue Summary:

microPod does not appear in the device discovery or unable to perform the ECU flash

Description:

If the microPod does not appear in the device discovery or you are unable to start the ECU flash, please update your wiTECH Diagnostic Application to the most recent version 15.03.29.

Please click on the link below to review the instructions on how to update the wiTECH Application software to the latest version:

http://kb.dcctools.com/index.php?View=entry&EntryID=472

Once you have updated your wiTECH Application to version 15.03.29 and the microPod is updated to 2.1.2 version, please follow the steps listed below:

  1. Start wiTECH Diagnostic Application.
  2. Select the microPod from the Discovery.
  3. Login to DealerCONNECT.
  4. Wait for the Topology to load.
  5. Wait for additional 3 minutes on the Topology Screen before starting the ECU Flash.

Please email wiTECH Premium Support Help Desk at witechsupport@dcctools.com or call 1-888-wiTECH-1 (1-888-948-3241) if you need further assistance on this issue.

Article ID: 520
Last updated: 02 Mar, 2015
Revision: 1
Views: 8851
Comments: 0
Posted: 02 Mar, 2015 by Maynard R.
Updated: 02 Mar, 2015 by Maynard R.
This article was:   Helpful | Not helpful
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How to configure microPod using Wireless Configuration Utility     Converting a microPod from wiTECH 2.0 to wiTECH 1.0