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Dependent Software for TechTOOLS Application
TechTOOLS Application requires the following dependent software to have been installed:
Note: Microsoft ended Windows XP support on April 8, 2014. wiTECH Helpdesk will no longer provide support for TechTOOLS that runs on Windows XP machine. Please upgrade your PC/Laptop to Windows 7/Windows 8/Windows 10.
Adobe Reader 8 or 9.1 can be downloaded and installed by navigating to DealerCONNECT > eSupport > Library > Downloads page.
For Windows 7/Windows 8, click on the TechTOOLS NI Driver Install utility (Windows Vista, Windows 7 and Windows 8) under DealerCONNECT > eSupport > Library > Downloads page.
JRE software can be downloaded by accessing one of the links below depending on the operating system your PC/Laptop is running on:
For Windows 7/Windows 8 users:
If your PC is up to the requirements but the TechTOOLS application still gives a problem, review the public KBs located here http://kb.dcctools.com/index.php?CategoryID=23 and contact the wiTECH Help Desk at email@example.com for further assistance.