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The wiTECH Premium Support Help Desk for Aftermarket & Fleet Customers

Article ID: 387
Last updated: 18 Apr, 2016

The wiTECH Premium Support Help Desk for Aftermarket Customers

Article ID: 387

Last updated: 15 Jan, 2016

The wiTECH Premium Support Help Desk supports the Chrysler wiTECH Diagnostic System.

Getting started with wiTECH

  1. To create an account or inquire about wiTECH products, email us your information at witechsupport@dcctools.com
  2. After new account email is received, follow steps to complete account and purchase equipment and subscription
  3. Once equipment is received complete any necessary configurations and licensing.
  4. A TechAuthority Online subscription is required to access the wiTECH online functionality. If you do not have current TA subscription, visit www.techauthority.com to purchase your TechAuthority Online Subscription.

Supported by the wiTECH Premium Support Help Desk:

Supported with an active support bundle

  • The wiTECH Access Gateway
  • wiTECH Diagnostic Tools
  • wiTECH Diagnostic Software

NOT Supported by the wiTECH Premium Support Help Desk:

Active Support Customers Contact Information:

  • wiTECH System Support: 1-844-wiTECH-1 (1-844-948-3241) or email witechsupport@dcctools.com
  • Live Chat via the wiTECH Portal: www.witechsystem.com
  • When contacting, please have your account number ready
  • wiTECH Aftermarket Help Desk Hours of Operation: 8:00 AM-5:00 PM EST, Monday-Friday
  • wiTECH Aftermarket Support Details: See the attached PDF

For more information about wiTECH:

Article ID: 387
Last updated: 18 Apr, 2016
Revision: 10
Views: 30912
Comments: 0
Posted: 05 Jun, 2013 by -- .
Updated: 18 Apr, 2016 by Matthews J.
This article was:   Helpful | Not helpful
Attached files
file AFTERMARKET-wiTECH-022916.pdf (204 kb)

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