DESCRIPTION:
The wiTECH Diagnostic Application was rolled out to US Chrysler, International and Aftermarket customers in 2008. At that time wiTECH supported Windows XP and Vista.
Windows 7, with either 32 or 64 bit platforms is the current recommended Operating System for the wiTECH Diagnostic Application. wiTECH Diagnostic Application Support and wiTECH Help Desk assistance for previous operating systems will be phased out based on the time table below.
Use of Window 8 beta software is not supported. Windows 8 will not be supported until full production field release in Oct.2012.
Due to known issues across all major software suppliers with the Windows Vista Operating System, no software installation or usage assistance will be available for the Vista OS platform.
We highly recommend upgrading to the Windows 7 Operating System to avoid any conflicts in the future. Please refer to knowledge base article #103 wiTECH PC Requirements located at http://kb.dcctools.com/index.php?View=entry&EntryID=103 for detailed information regarding current wiTECH PC requirements.
These requirements have been updated due to ECU supplier needs.
Known issues with unsupported PC operating systems, including Vista :
- Software Manager incompatibility: users may NOT be able to update via the automatic update prompt
- Increased time when installing or updating the wiTECH Application
- Slow application response when starting the diagnostic session
- Slow application refresh issues for data display elements
- Unable to flash HFM modules
POLICY:
The Microsoft Vista OS ceased being supported by wiTECH in June 2011 due to lack of Microsoft drivers necessary to update HFM ECUs.
wiTECH Diagnostic Application support for Windows XP will expire at the end of calendar year 2012.
