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wiTECH ECU Flash Warranty Information - Warranty Bulletin D-09-12 and Labor Operation (LOP) Questions
All available service documentation (SB's, RRT's, Recalls) must still be reviewed to confirm that the flash is applicable to the vehicle BEFORE flashing to ensure that the available flash applies to the connected vehicle. If a flash is not applicable to the connected vehicle, it could damage the ECU or cause the vehicle system to NOT function properly!
The wiTECH system, beginning with version 11.02, now performs filtering to enable the 'New Flash Available' icon if a Rapid Response Transmittal (RRT) applies to the connected vehicle. This completes the planned filtering support as the wiTECH software now filters available flash updates based on Safety Recalls, Service Bulletins, and RRTs. When there is an RRT that applies to the connected vehicle by VIN the wiTECH system will enable the 'New Flash Available' icon, and display the RRT information under the Flash tab.
**wiTECH 10.02 UPDATE**:
It is important to note however, though this additional filtering is being done, if you view the 'ECU Flash' tab in wiTECH, you may see a flash update is available but the 'New Flash Available' icon is NOT illuminated. This would imply that a flash is available purely based on the ECU part number. Though the flash update is available, it most likely DOES NOT apply for the connected vehicle. In these cases, you should not perform the flash unless specifically instructed to do so via service documentation.
Clarification to Warranty Bulletin (D-09-12) When will the wiTECH provide the LOP number for a flash?
The only time the wiTECH system will present the LOP code to the technician is:
If a flash update is available for an ECU and NO service documentation is available, the wiTECH will provide the LOP number as seen in the following screens:
To obtain all other LOP codes read below:
Please Note: The WiTECH Premium Support Help Desk is a Technical Help Desk providing support for the wiTECH Diagnostic Tools. For further information about billing, warranty claims or LOP Codes, please contact your local business center.