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General System Information
 
document wiTECH PC Requirements
Attached below as a .pdf document are the current PC requirements for the wiTECH system. Please use the guidelines to scale the PCs and Internet speeds that will ensure proper performance of the wiTECH Diagnostic Application. If you have any questions regarding these specifications,...
18 Jan, 2016 Views: 41333 Comments: 0
document The Importance of Using a Surge Protector with Your wiTECH Access Gateway
DESCRIPTION: wiTECH equipment that is plugged into a standard unprotected electrical outlet is susceptible to voltage spikes and power surges, which could affect the functionality of the wiTECH Access Gateway and even render the device inoperable. Surges and spikes are an increase in...
09 Oct, 2013 Views: 3910 Comments: 0
document Flight Recorder and Remote Start
When using the wiTECH flight recorder, do not start the vehicle with remote start.  If remote start is used when a VCI device is connected to the vehicle, the VCI device will hibernate within 4 minutes. You will need to press a button to get the VCI device out...
09 Oct, 2013 Views: 5900 Comments: 0
document How to Join a Secure Meeting
Please navigate to the following URL as directed by the wiTECH Help Desk Agent: GoToAssist: dcctools.com/help ScreenCONNECT: assist.dcctools.com/ Follow the verbal directions from the wiTECh Help Desk Agent to connect.
21 Aug, 2017 Views: 9434 Comments: 0