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document wiTECH Diagnostic Application version 16.01
wiTECH Diagnostic Application version 16.01 What is new in wiTECH 16.01 2016 MY Vehicles support wiTECH 16.01 includes support for 2016 MY Vehicles. The following 2016 MY vehicles will be supported: 4C, BF, BK, BU, D2, DD, DF, DJ, DP, DS, DV, DX, FB, FF, FF BEV, J8, JC, JF, JK,...
12 Jul, 2015 Views: 3323 Comments: 0
document Incorrect Billing Issue 9/19/2013
You were recently invoiced for the DSSA Subscription via your Dealer Parts and Billing Statement on 9/19/13. The description was listed as “1st Quarter Billing,” but should have referenced “3rd Quarter Billing.” Chrysler will be issuing a credit for the incorrect reference to...
16 Oct, 2013 Views: 2348 Comments: 0
document PLEASE READ - IMPORTANT MESSAGE TO ALL wiTECH Diagnostic Application Users!
On June 8th, 2013 the wiTECH Diagnostic Application version 13.04 was released to the field.  As previously informed, you have until June 29th, 2013  to upgrade your wiTECH application to the latest version in order to maintain your ability to flash ECUs.  It is...
04 Oct, 2013 Views: 14561 Comments: 1
document Network Changes and/or New Network Equipment
DESCRIPTION: Dealership plans on making network changes or adding new network equipment. Examples of changes to the dealership’s network infrastructure include: ISP (Internet service provider) Default Gateway (New router) DNS Subnet Physical location of the wiTECH...
16 Oct, 2013 Views: 3071 Comments: 0
document Change of Management (Service Manager, Service Director, Parts Manager) Results in Missing Login Credentials and Network Information
DESCRIPTION:  When there has been a change of management within the Dealership, the new manager may not have the login credentials for the Mopar Technical Service Portal and/or the wiTECH wireless security key (Wireless Passphrase). This can greatly prevent the...
16 Oct, 2013 Views: 2924 Comments: 0
document wiTECH Application Sits on "Logging in" or Gives Error Message, "Unable to login!..." When Attempting to Log Into DealerCONNECT
Please follow the steps below to troubleshoot issues logging into the wiTECH Diagnostic Application: Verify that you can get online to www.dealerconnect.com Verify that the server selected for the wiTECH application log-in is set to DealerCONNECT The wiTECH application uses the...
10 Jul, 2017 Views: 24877 Comments: 0
document wiTECH Diagnostic Application: Supported Operating Systems
The wiTECH Diagnostic Application was rolled out in 2008.   At that time wiTECH supported Windows XP and Vista. Windows 7 with either 32- or 64-bit platforms is the current recommended Operating System (OS) for the wiTECH Diagnostic Application.   ...
15 Apr, 2015 Views: 23814 Comments: 0
document PowerNet (2011 JC, LD, LX) and 2012 Fiat 500 (FF) Vehicle Cable Reference Chart
The above charts illustrate the required Vehicle Cable when connecting to the current PowerNet (2011 JC, LD, LX) vehicles or the 2012 Fiat 500 (FF), depending on whether you are using a wiTECH VCI Pod or StarMOBILE tool. The wiTECH VCI Pod requires the wiTECH VCI Pod Smart Cable when...
16 Oct, 2013 Views: 8360 Comments: 0
document wiTECH VCI Pod Smart Cable and Fiat 500
Fiat 500 Vehicle Architecture   The first Fiat vehicle being sold in Chrysler, Jeep, and Dodge dealerships is the Fiat 500 (2012MY FF).  The Fiat 500 does not contain a FCMCGW or a TIPMCGW central gateway, and thus does not contain a Diagnostic CAN-C...
16 Oct, 2013 Views: 15145 Comments: 0
document StarMOBILE Smart Cable, PowerNet, and Fiat 500
PowerNet Vehicle Architecture The first vehicles built with the PowerNet vehicle architecture are 2011MY JC, LX, and LD.  Vehicles with the PowerNet vehicle architecture do not contain a FCMCGW or a TIPMCGW central gateway, and thus do not contain a Diagnostic CAN-C...
16 Oct, 2013 Views: 11945 Comments: 0

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