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You can call the wiTECH Premium Support Help Desk at 1-888-WITECH-1 (1-888-948-3241), or send an email to firstname.lastname@example.org. Trained help desk professionals will be available to handle all questions concerning wiTECH, including system and networking requirements, sales, functionality, and general rollout schedule.
The wiTECH system consists of the following:
Yes. A key advantage of the wiTECH Diagnostic Application is that it is designed to run on any standard PC that meets the minimum wiTECH requirements. wiTECH PC requirements are defined in the .pdf document attached to the article wiTECH Requirements.
The wiTECH system will support the same CAN-based vehicles currently supported by the StarSCAN and StarMOBILE diagnostic tools. The DRBIII will continue to support non-CAN vehicles (i.e. SCI, CCD, J1850) built between 1983 and 2007.
A USB cable will be included in your kit that will allow connection directly between the wiTECH VCI Pod and a laptop computer without the Access Gateway.
Exiting Data Record Mode:
To View the Recording:
The VCI Pod and StarMOBILE are not completely interchangeable.
Yes, the wiTECH Diagnostic Application supports restoration of vehicle configurations. The Restore Vehicle Configuration routine is located under the Diagnostic Procedures tab (see screenshots below). This FAQ assumes that you have logged into DealerCONNECT, as this procedure requires a valid connection to the DealerCONNECT service.