DCCTools :: Knowledgebase
Search:     Advanced search
Sub Categories
folder wiTECH Diagnostic Application
wiTECH Diagnostic Application is the software installed on the PC that communicates with the Diagnostic tools, the wiTECH VCI Pod and the StarMOBILE
folder How-To Tutorials
folder Known Software Issues
All known software and hardware issues should be noted in this category.
folder General System Information
folder VCI Pod (wiPOD)
folder wiTECH FAQ
Frequently asked questions for wiTECH project.
folder 2014 Fiat 500L (BF)
folder 2013 Dodge Forza (BK, Venezuela)
folder 2014 Ram ProMaster (VF)
folder 2014 Cherokee (KL)
folder 2015 Chrysler 200 (UF)

document wiTECH 15.01.45 – Buttons, headers and menus are not displaying properly for French and Spanish users
Issue Summary: wiTECH Diagnostic Application headers and button labels are blank or appear as “null” for French and Spanish users after updating to 15.01.45. Description: If you have updated the wiTECH Application Software to version 15.01.45, you might see all the application...
24 Jul, 2014 Views: 7266 Comments: 0
document Release Notes for the wiTECH Diagnostic Application version 15.01
Release Notes for the wiTECH Diagnostic Application version 15.01
21 Jul, 2014 Views: 2738 Comments: 0
document How to configure wireless settings on the VCI Pod
For new or replacement VCI Pods, please follow the steps below for wireless configuration: Connect VCI pod to PC via USB cable. Open web browser. In web browser address bar enter “” (VCI Pod USB default IP). This will take you to the VCI Pod web...
24 Mar, 2014 Views: 7268 Comments: 0
document wiTECH Application does not prompt for update and user sees “There are no application updates available this time” when checking for updates
DESCRIPTION Due to some reasons, wiTECH Application may not notify the user of application updates. To troubleshoot this issue further, please follow the steps described below: 1.    Close the wiTECH Diagnostic Application and quit the wiTECH server by...
06 Feb, 2014 Views: 3767 Comments: 0
document wiTECH 14.02.56 – Bluetooth devices paired through Windows do not automatically show up in Discovery window
31 Jan, 2014 Views: 2827 Comments: 0
document wiTECH Diagnostic Application Prevents/Warns the User that the Device Is Not Registered Even Though It Is Registered
DESCRIPTION Users with currently registered devices may receive the Registration Required/Warning pop-up message as depicted in the screenshots below despite their device is registered: ...
05 May, 2014 Views: 21454 Comments: 0
document New “Network Check” feature in wiTECH Diagnostic Application
Description: Starting from version 14.02.56, a new feature called “Network Check” has been implemented in wiTECH. This feature can be accessed by selecting Help → Network Check option as depicted in the screenshot below: Normal ...
25 Mar, 2014 Views: 9073 Comments: 0
document Using the wiTECH Application “Contact Us” Feature
Normal 0 false false false EN-US X-NONE X-NONE DESCRIPTION The “Contact Us” feature in the wiTECH Diagnostic Application...
27 Jan, 2014 Views: 1910 Comments: 0
document wiTECH 14.02 – User gets “Internal Registration error has occurred (error 10.11)” in wiTECH Tool “Connection Wizard”
In some scenarios, user may see the error “An internal registration error has occurred (error 10.11). Please see the knowledgebase for more information: http://kb.dcctools.com/index.php?CategoryID=123”. The error has been depicted in the screenshot below: Normal 0 ...
27 Jan, 2014 Views: 2282 Comments: 0
document How to repair wiTECH Diagnostic Application
Please follow the steps listed below to repair wiTECH Diagnostic Application: Download and run the wiTECH Repair utility from the following location: https://www.dcctools.com/sp/wiTECHRepairUtil.exe Click on the “Next” to proceed with repair as shown in the...
27 Jan, 2014 Views: 3327 Comments: 0

← Previous Next
1 2 3 4 5